A sentiment analysis on customer service tickets

Team Members

Launch Site

caratlaners

A sentiment analysis tool for customer service tickets

V800 team 49e19d65a03b8a1a5b4afe27307e3c05 1510592019

Description

Everyone knows It’s really hectic to go through hundreds of emails everyday. Our tool helps customer service representatives to prioritise them based on emotions detected from those emails. It’s easy to just read those sad or worried emails and revert to them appropriately.

Instructions

Register with email and get the analysis done. If you are not comfortable giving your personal mail ID, you can use our test email ID.

Email: [email protected] Password: sentiment123

Built With

built with node, Express, mithril, mongo and sentiment nodejs module

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